Clever Cuisine >> Terms and conditions


TERMS OF SALE


PAYMENT METHODS
  • Paypal
  • Bank transfer
  • Cheque
GENERAL TERMS
  • All prices are correct, E & O E.
  • Items are sold subject to availability.
  • Prices are subject to change without notice.
  • We supply frozen food to the UK ONLY.
STANDARD DELIVERY TERMS
  • All orders are sent out on Wednesday's by courier, other despatch days are available - please call to arrange.
  • We send all parcels on a guaranteed next woring day delivery.
  • If you live in an area outside the mainland UK zone e.g. Inverness, Shetland, Remote Aberdeenshire etc then we CAN NOT GUARANTEE the next day delivery, we will send them out only on the understanding that it is at your own risk.
  • If you have not received your order within 24 hours of dispatch you should contact us immediately.
  • We do not send out orders the day before bank holidays.
  • If you are unavailable to accept delivery for goods (miss the delivery driver) we will accept no responsibility for their safe and/or arrival.
CANCELLATIONS
  • If you wish to cancel the order you must do so before it has been sent.
  • Perishable goods are exempt from the distance selling regulations.
PACKAGING
  • All frozen goods are packed in polystyrene containers.
  • Additional ice bags are added to the containers to keep the product frozen during transit.
RETURNS POLICY
  • In the unlikely event that your order does not reach you in perfect condition we will make a full refund for the goods except postage costs.